Privacy Policy

App Name: CRM_ONTECH

Developer / Company:
ONTECH DIGITAL TECHNOLOGIES PRIVATE LIMITED

Website:

https://seotowebdesign.com/

Privacy Contact:

info@seotowebdesign.com

ONTECH DIGITAL TECHNOLOGIES PRIVATE LIMITED
(“we”, “us”, or “our”) operates the
CRM_ONTECH mobile application (the “App”).

This Privacy Policy explains how ONTECH DIGITAL TECHNOLOGIES PRIVATE
LIMITED collects, accesses, uses, stores, protects, and shares
information when you use the CRM_ONTECH mobile application and
related services.

By using the App, you acknowledge that you have read and understood
this Privacy Policy.

1. Information We Collect

We collect and process information that is necessary to provide,
maintain, secure, and improve the functionality of the CRM_ONTECH
application.

1.1 Personal Information

Depending on how you use the App, we may collect information that
you voluntarily provide, including:

Full name
Email address
Phone number
Address
City
State
Postal or ZIP code
Account information
Information provided when contacting customer support

We collect this information when it is necessary to create and
manage your account, provide requested services, communicate with
you, and operate the App.

1.2 Precise Location Information

The CRM_ONTECH App may access and collect your
precise device location when you use
features that require location access.

Precise location information may include the geographic
location of your device obtained through your device’s
location services.

We use precise location information only when necessary
to provide location-based functionality of the App.

Precise location information may be used to:

Determine your current location.
Provide location-based functionality.
Provide services that require your location.
Support features that depend on the user’s current location.
Improve the functionality and operation of the App.

The App requests location permission only when the relevant
feature requires access to your location.

You can allow, deny, or change location permissions through
your Android device settings.

If you deny or disable location permission, certain
location-dependent features may not function properly.

We do not use precise location information for advertising
purposes.

1.3 Push Notifications

CRM_ONTECH may use push notification services to send
notifications, alerts, updates, reminders, and other relevant
messages to users.

To deliver push notifications, the App may use a unique
device or push notification token provided by the notification
service.

This token is used to deliver notifications to the appropriate
device and is not used to determine your precise physical
location.

You can manage or disable push notifications through your
Android device settings.

1.4 Device and Technical Information

The App may automatically process limited technical information
that is necessary for the operation, security, and compatibility
of the application.

Depending on the device and services used, this information may
include:

Device type and model
Operating system and version
Application version
IP address
Push notification token
Technical and diagnostic information
Network information

2. How We Use Your Information

ONTECH DIGITAL TECHNOLOGIES PRIVATE LIMITED may use the
information collected through the App to:

Provide and operate the CRM_ONTECH App.
Create and manage user accounts.
Provide requested services and features.
Provide location-based functionality.
Send relevant push notifications.
Respond to customer support requests.
Communicate important information about the App.
Maintain and improve the App.
Maintain application security.
Prevent unauthorized access or misuse.
Detect and address technical problems.
Comply with applicable laws and legal obligations.

3. Sharing of Information

We do not sell your personal information.

We may share information only when reasonably necessary to
provide and operate the App, provide requested services,
maintain security, or comply with applicable laws.

3.1 Service Providers

We may use trusted third-party service providers to help us
operate the App and provide its functionality.

These providers may provide services related to:

Application infrastructure
Cloud services
Push notification delivery
Authentication
Database services
Other technical services required to operate the App

Third-party service providers may process information on our
behalf and are expected to use the information only for the
purposes for which it was provided.

3.2 Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable laws or legal processes.
Respond to lawful requests from government authorities.
Protect the rights or property of our company.
Investigate fraud or security issues.
Prevent misuse of the App.
Protect the safety of users or the public.

4. Data Security

We take reasonable technical and organizational measures to
protect personal information against unauthorized access,
alteration, disclosure, loss, or destruction.

Depending on the information and service involved, security
measures may include access controls, authentication,
secure transmission where appropriate, and secure server
infrastructure.

However, no method of electronic transmission or storage is
completely secure. Therefore, we cannot guarantee absolute
security.

5. Data Retention

We retain personal information only for as long as reasonably
necessary to provide our services, maintain user accounts,
maintain security, comply with legal obligations, resolve
disputes, and enforce our agreements.

When personal information is no longer required, we will
delete, anonymize, or securely dispose of it where reasonably
practicable, subject to applicable legal requirements.

6. Account Deletion and Data Deletion

If you have created an account in the CRM_ONTECH App, you may
request deletion of your account and associated personal
information.

To request account deletion, contact us at:

info@seotowebdesign.com

Please include your name and the email address or phone number
associated with your account and clearly state that you want
your CRM_ONTECH account and associated personal data deleted.

We will process valid deletion requests in accordance with
applicable laws and our data retention requirements.

Certain information may need to be retained where required
by law or for legitimate security, fraud prevention, dispute
resolution, or other legally permitted purposes.

7. Children’s Privacy

CRM_ONTECH is not directed toward children under the age of 13.

We do not knowingly collect personal information from children
under 13.

If we become aware that we have collected personal information
from a child under 13 without appropriate authorization, we
will take reasonable steps to delete that information.

8. Your Privacy Choices

Depending on your location and applicable law, you may have
rights regarding your personal information, including:

Requesting access to your personal information.
Requesting correction of inaccurate information.
Requesting deletion of your personal information.
Managing location permissions through device settings.
Managing push notification permissions through device settings.
Contacting us with privacy-related questions or concerns.

To make a privacy-related request, contact:

info@seotowebdesign.com

9. Location Permission

CRM_ONTECH may request access to your precise location through
the location permissions provided by your Android device.

You can manage or revoke location permission at any time
through your Android device settings.

If location permission is denied or revoked, features that
require location information may not be available or may
not function correctly.

10. Push Notification Permission

CRM_ONTECH may request permission to send push notifications
to your device.

Push notifications may be used to provide important updates,
alerts, reminders, service-related information, and other
relevant communications.

You can disable push notifications at any time through your
Android device settings.

11. Third-Party Services

The App may use third-party services that are necessary to
provide certain technical functionality, including push
notification delivery and other application infrastructure.

Such third-party services may process information according
to their own privacy policies and applicable terms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date shown
at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically
to remain informed about how we handle information.

13. Contact Us

If you have questions, concerns, or requests regarding this
Privacy Policy or your personal information, please contact us.

ONTECH DIGITAL TECHNOLOGIES PRIVATE LIMITED

App: CRM_ONTECH

Email:

info@seotowebdesign.com